Water Purification Systems
Warranty
STANDARD / PLUS HOUSING
The stainless steel housing is warranted to be free from defects in material
and workmanship for the lifetime of the original purchase. Any housing ever
found to be defective will be repaired or replaced free of charge. *
SOFT N' CLEAN STAINLESS STEEL
HOUSING
The stainless steel housing is warranted to be free from defects in material
and workmanship for the lifetime of the original purchaser. Any steel housing
ever found to be defective will be repaired or replaced free of charge.* If
filter is found to be installed improperly or abused, it will be replaced at
one half price of the retail price.
Soft n' Clean Media: is warranted to be free of defects and workmanship for
three (3) years of the original purchase, proof of purchase required, as long
as its serviced as recommended:* (After three years please contact our Customer
Service department for "media replacement" procedure.)
PENGUIN / UNIVERSAL HOUSING
The housing is warranted to be free from defects in material and workmanship
for ten years of the original purchase. Proof of purchase required. Any housing
ever found to be defective will be repaired or replaced free of charge.*
INSTALLATION KITS
Counter top and under counter kits can be replaced at any time for one-half
the retail price at time of replacement for life, plus shipping and handling.
CARTRIDGES
Cartridges are warranted for one year on a prorated basis from the purchase
date plus shipping and handling. To replace your cartridge sooner, for any reason,
you may pay a minimum charge of 25% (3 months usage) of the retail price of
the cartridge. After that your cartridge is prorated at one-twelfth its current
replacement cost for each month of use in excess of three, plus shipping and
handling.
*This warranty does not apply to any part or component that has been subject
to misuse, neglect or altered in any such way that it's performance is affected.